Recently we had a buyer purchase custom made items in which she made the wrong selections during the buying process.

Although we try to make all of our customers happy it is Adorn This or That policy to send the customer exactly what they ordered.

I want magnets and I received buttons.  

As you can see the customer ordered buttons not magnets.  

She also ordered our top selling Aluminum ornaments and said she wanted ceramic ornaments which we do not carry.  When she received them we were told we sent plastic ornaments.

We write this to say please verify your purchase before you submit the payment button. We strive to provide quality products at affordable prices.  This is the first time we have encountered this issue and we want to make sure our customers are aware of our policies.  Everything ordered is custom made and we do not accept returns so just a simple verification will allow you to enjoy your shopping experience with Adorn This or That.

Happy Shopping!